1. Interact often to build a relationship with school personnel. This will help you to clarify issues and avoid misunderstandings.
2. Pose questions rather than making accusations or assumptions about situations at school. Things may be different than you think. Don't put school personnel on the defensive before you hear all the facts.
3. Even though email is so convenient, realize many misinterpretations can occur from email. If an issue isn't resolved after 2-3 back and forth rounds of email, call or set up a face to face meeting. The more complicated the situation, the greater the need is for interaction that allows communication through tone of voice and body language.
4. Open up with a positive comment. "I know you are working hard to find a strategy to lower Jane's anxiety during transitions. I know it's hard work." Thank you for all the effort you are giving to this. I really appreciate it!" It softens the problem you are bringing up. The teacher knows that you are seeing that she is doing something positive.
5. Make sure this is a conversation with dialogue.
6. I like to wrap things up with something positive. It's always good to leave the conversation with a kind or positive comment. Everyone likes to remember an affirmation as the last thing said.
Communicating well is very hard work. It is an area that can develop with work. Your child's development depends on it.
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